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GenAI tool types, roles and capabilities

April 3, 2024





Breaking Down the AI Ecosystem
What are the types, key roles and capabilities?

𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁

  • Role: Supportive tool

  • Action: Enhances productivity without influencing decisions directly

  • Autonomy: Low

  • Human Agency: Very High, Continuous user prompts

  • Interaction style: Query-Response

Use cases: Customer support bots, Scheduling and reminders, Search

Tools: Amazon Alexa, Perplexity, Haptik


𝗖𝗼-𝗰𝗿𝗲𝗮𝘁𝗼𝗿 (𝗖𝗼-𝗣𝗶𝗹𝗼𝘁)

  • Role: Collaborative partner

  • Action: Provides real time insights and task-specific suggestions

  • Autonomy: Moderate

  • Human agency: High, Requires continuous input for decision-making

  • Interaction style: Conversational

Use cases: Code completion, Financial forecasting

Example tools: Microsoft Copilot, Grammarly, Cursor, GitHub Copilot


𝗖𝗿𝗲𝗮𝘁𝗶𝘃𝗲 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁

  • Role: Creative tool

  • Action: Creates new content like text, images, videos based on learned patterns

  • Autonomy: Moderate to High

  • Human Agency: Low, User prompt for task specification

  • Interaction style: Conversational

Use cases: Marketing automation, Content creation

Example tools: ChatGPT, Midjourney, Runway


𝗔𝗴𝗲𝗻𝘁𝘀

  • Role: Independent executer

  • Action: Automates structured workflows based upon predefined goals

  • Autonomy: Very High

  • Human Agency: Minimal, Requires input for final review

  • Interaction style: Task focused

Use cases: Fraud detection, Conversational banking, Revenue ops

Platforms to build agents: Ema Unlimited, Nurix, Vapi, Gumloop

Agent as a Service: 11x


All the tools listed above fall under GenerativeAI as they generate context-specific suggestions, solutions or creative outputs in real-time.


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